Limitless Computing

Troubleshooting

I cannot access my cluster: Access Denied (Client application)

You must place the license file that was sent to you from your sales representative in the same directory as the lciapp.exe file.

I cannot access my cluster: Access Denied (Command line)

You must place the private key file that was sent to you from your sales representative in your $HOME/.ssh directory for OpenSSH or use PuTTYgen for use with PuTTY and WinSCP.

I cannot access my cluster: Connection Refused

This is typically an intermittent problem, please try again. If the problem persists, please give us a call at 877.NODE.PWR (663.3797) or email us at support@LimitlessComputing.com.